Saturday 28 February 2015

Barriers to communication Across Culture


The topics for today are ones of my favorites , Have you thought  about why we as Colombians talk too much, we don’t go to the pint, when we is in France can be have a bad situation when a French guy go straight to the point and give a feedback without making soft . Why is difficult to understand a Chinese? So, this explanation could give you a context about these questions and then you can use in your favor. The first one in the two context in communication.



Low context and High context 


Low context cultures are: Germans ,Australians, North Americans, English amount other . What they have in common? The communication is verbal that means that the words that the are saying are exactly the ones that you have to understand , they are logic go straight to the point(highly explicit) and if you don’t understand is their responsibility something they do wrong.
And the other one is High context are the ones: Chinese, Brazilians, we Colombians, Korean, Japanese among others. What is the deal of them? Totally opposite from the low ones. When they are talking you have to take in mind that the most important things are happening in the non-verbal communication; they are not explicit, they are more guide with the context and if you don’t get the message is your fault not of them.

When we as  Colombians talk each other doesn’t happen or between British , but the thinks that you have to take in mind are three question.
  • 1.      Which one am I?
  • 2.      Which one my pother party is?
  • 3.      How I will use that information in my advantages?

Let’s look the next imagine , now is easy to understand since it show in what thing each of the dimensions focus in a conversation.

Non-verbal communication


This topic is in  my opinion the most important in this blog because with you can understand many thing in the air or context .Non-verbal communication are all the actions. Signal of the body that you perform all the time ,your face(facial excretion), how you sit, if you cross your arms  or not when you are talking , in other word. Everything that you do communicates. when you are in a date or a business appointment , if you know how are the excretions and what they mean, you win the deal.

What could be more important verbal or non-verbal communication in an interview?


This question could be very important for me and my classmates that are going to finishing the university in 6 month, after that we will have many interviews to enter a company and this topic that we saw in class will be very useful.

I found that "Body language comprises 55% of the force of any response, whereas the verbal content only provides 7%, and paralanguage, or the intonation -- pauses and sighs given when answering -- represents 38% of the emphasis." Based on CollegeJournal reports (Doyle), so for as will be more important the non-verbal communication .I found 7 mistake that could confirm us that non-verbal is more important (Quast, 2013).

  • ·         Unusual handshake : if is too hard means arrogance and if is too soft means insecurity
  • ·         Poor or too much eye contact means that you are not interested in the job
  • ·         Poor posture you could communicate that you are lazy or arrogant
  • ·         Too much cologne/after shave/perfume you could have problems with the interview that could be a distractor.





    References:

Doyle, A. (s.f.). How to Use Nonverbal Communication to Impress. About careers .
Quast, L. (2013). Job Seekers: Avoid These 7 Nonverbal Mistakes In Job Interviews. Forbes.

Tuesday 24 February 2015

The impact of culture

Levels of culture

Today I will explain two very important topics for us, as International Negotiators .Nowadays is so important to take in mind Culture when you are: Doing business, talking with a relative, studying abroad, understand the news until only when you are traveling as a tourist. We all know that countries have different culture even though, the countries speak the same language and are close (e.g. Colombia VS Venezuela) but one interesting thing that I learn at the class and I want to share with you is that there are levels of culture :Subculture and Subgroups .


Subculture, I could define in an easy words in: It is a group of people that share social habits, common words when they are talking each other’s, similar income, ethnic and religion that differentiate with the others in the same society. Ex: rappers, miners, skaters, punkers, rockers, etc. 

Subgroups, it´s different, it is more referring to a pattern of behavior that a group have to follow .We see them normally in a MNE´s or a company that have a very strong pattern. For example: doctors, layers, Army, fraternities in the US, Google.
This two levels of culture are so important, for example: in the situation when a company (government) have to work intervening an area in the city of Medellin and you are the one that are planning the project, you will have to take for example the skaters if the project is a park where they use to skate as a main factor.

Archetypes and the collective unconsciousness

 Other topic for today is Archetypes. The word Archetypes has a meaning do “original pattern “that we can found in persons, objects. Studies for example the one of the psychologist, Carl Gustav Jung, said that Archetypes tend to be universal doesn´t matter the culture. That is so important in the case of branding, you have to know already what the company want to express with the brand and with the marketing strategy.



 We see example with the brand Paco Rabanne with the last perfume, the wanted to communicate that the perfume is strong, warrior, for guys, winner so the use the next image to show all that they wanted. 








Who big and strong can be a subculture?

They are many subgroups in the world, and they are with different objectives and characteristic, I found that the can be enormous and very strong .I will give one example of a subgroup that Harley-Davidson motorcycle owners, they are all around the world, have special characteristics that are:


Majority is under 35 years old and the median age is 46.7 ;The media income of a rider are proximally $38,000 ;Have a special costume to ride “his baby”; Is part on the group HOG ( Harley Owner Group the biggest club was create in 1983);Its vision :Harley is not a product is a lifestyle
(Schouten & McAlexander, 1995)




Reference:

Dictionary. (02 de 2015). Obtenido de http://dictionary.reference.com/browse/subculture
Golden, C. (02 de 2015). soulcraft. Obtenido de http://www.soulcraft.co/essays/the_12_common_archetypes.html

Schouten, J. W., & McAlexander, J. H. ( 1995). Subcultures of Consumption: An Ethnography of the New Bikers . Journal of Consumer Research, 43-61.