About conflict

The Four Intercultural Conflict Styles

We saw in class that there a four types of conflict of Thomas Kilmann. Accommodating : it’s when the parties want to cooperate but the assertiveness is low, that means that ne party have a better solution and the other acceptant and start to help .the disadvantages is that your owns goals ,objectives are not the ones that will be used.  Avoiding: It’s when you are not interesting to cooperate and your objective doesn’t care. Collaborating: For me it’s the best part because both want to help each other and both care about their goals and it have high level of trust. Competing: It´s when one want to win and also want that the other lose because you are really interested in your own goal but to collaborate you don’t have any interest. Compromising it´s a middle ground but both of the parties lose. (Sources of Insight)

Forming, Storming, Norming, Performing Model

This theory was created by Bruce Tuckman that help to understand how the development and behavior of a team is and have 4 stages (Businessballs, 2015):

Forming - stage 1: The means that a member have high dependence of their leader, and they will ask a lot for information and processes and normal forgotten

Storming - stage 2: it could be one difficult part when everyone show is point on view and could create cliques that could divided the group, but to avoid this it is possible to focus on the main a general goal.

Norming - stage 3: After all the point of view were talked there is a consensus so, roles and responsibilities are accepted and defined .This stage is when Commitment and unity get strong. Also, the relationship get stronger.

Performing - stage 4: In this stage the team member know what to do and the reason why they are doing it .The participation of the leader is little and the team members work motivated (high degree of autonomy).Finally this is the stage that all the teams want to stay.

What are other elements have influences in a conflict?

There are some that I want to share .First of all , the main concept that I have talking all the semester that is culture and I include ethnic and race .That background affect a lot in how a conflict could escalate .Second ,Gender and sexuality ,affect in the way how is perceive the conflict and their behavior. Third, knowledge that is more internal for each matter about the topic that they are arguing applying the theory it could be avoiding because one of them don’t know nothing or competing if both know what they want. Finally, that past experiences and the attitude of the messenger affect. All this element we have to take in account. (OHRD, 2015)

References

Businessballs. ( 2015). tuckman forming storming norming performing model. http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm.

OHRD. (2015). he Role of Perceptions in Conflict. https://www.ohrd.wisc.edu/onlinetraining/resolution/aboutwhatisit.htm.

Sources of Insight. (s.f.). 5 Conflict Management Styles at a Glance. http://sourcesofinsight.com/conflict-management-styles-at-a-glance/.

Other sources

Much more can be said about this subject. We have posted an article as an additional resource: "Managing Intercultural Conflicts Effectively," by Stella Ting-Toomey, 1994.

 This topic is well addressed in the writings of Professor Deborah Tannen, who has focused extensively on gender differences in communication.